Ts and Cs and FAQs

I am not able to attend the class/course I have booked, can I get a refund

Once a booking has been received and processed we are unable to refund- whatever the reason. Please make sure you are able to attend and complete a course/class before you book. Please understand this is our policy across the board regardless of the reason.

 

 

•I’d like to transfer my booking to another course,class, workshop or venue.

In most cases we will try to  transfer your booking to another class/course but please understand this is not a given.

 

I have booked and paid for an online course when will I receive my course material and when can I start my course.

Most of the time, these are automated and you should receive your information within an hour or two.

However if  these have to be processed manually  you may have to wait 24 hours before our staff get back to you with your course information. We respond only during office hours.

 

All courses/classes must be paid for in full 7 days before the start date.

If you have paid a deposit for a class/course you must pay  in full 7 days before the date. `Course deposits are non refundable.

Always check the website for updated information before you leave to attend your class or course. Occasionally venues and times or courses are changed or cancelled. You will be notified by email and updates posted on the website and Facebook. Please always check before travelling.

 

I am going to be late / or have to leave early is this OK.

This is entirely at your discretion. If you miss the beginning of a class it can be hard to catch up or you may miss important information.

 

What is your refund policy

We will exchange or refund any faulty good within 14 days